By now you probably know that user-friendly is our middle name. We work hard to make the site as easy to use and navigate as possible but at times, there may be an explanation or description that leaves you scratching your head. In the event this happens (and we do hope it's rare!), we've compiled a handy little list of some of the most frequently asked questions about the site and how it operates, so you can get the most from myTouchTunes.

We try to update this section as much as possible to reflect the growing needs of our users. If you have questions that are not covered in this section, feel free to contact us and let us know!

Think of us as your personal music library. You choose the songs you love; we let you play them on any myTouchTunes-enabled jukebox. Only myTouchTunes lets you build personalized playlists you can use to organize your music collection, spin at a party, share and tweak with others, or just enjoy on your own. You can even listen to a quick sample of each song* online before you make your pick to make sure you get exactly the tune you want. Finally, you can access your playlists on any myTouchTunes-enabled digital jukebox and rock the night away to the sounds you love. Pick, play and party - myTouchTunes makes it easy.
* US-Only for the moment

You can't download music from mytouchtunes.com to any computer, portable music player or device. What plays on myTouchTunes, stays on myTouchTunes.

Share playlists…

Using our powerful search engine, you can sort through our database of available tracks by song title, artist, genre or album to find the music you love. Browse through your favorite band's catalog of albums to find just the right track or check out our carefully compiled genres and themes to find music to suit any mood.

Looking for something new and fresh? Then let yourself be tempted by "Tunes for You," a collection of songs and albums specially selected by TouchTunes just for you! Or, get inspired by what's sizzling in the community by checking out other people's playlists. The possibilities are endless!

Build your playlist and…

Build your playlist and move to your own beat with mytouchtunes. To hear your selections, simply find the nearest myTouchTunes-enabled jukebox, look for the myTouchTunes button on the screen and get groovin'!

Mess around with other people’s playlists (or let them mess with yours)

Some music lovers don’t just want to show everyone else how great their playlists are, they want to challenge others to improve them. That’s where collaborative playlists come in. With the click of a mouse button, you can designate any of your playlists as Collaborative and let anyone (or just your friends) add songs to them. The creator a collaborative playlist still gets the final word though, because sometimes, there’s just no accounting for taste.

TouchTunes is a company dedicated to bringing you high-quality, on-location entertainment. Comprised of a dedicated team of music buffs, we are passionate about what we do and are committed to making sure the music plays wherever you do. Find out more about us here.

It's fast and easy! Click on the Sign up button to fill in the required fields. Select a username, a password and give us a valid e-mail address and you're ready to move on to the music!

Let us get to know you better.

We promise we're not trying to be nosy - we're just trying to help serve you better! By completing your profile, our "Tunes for You" engine will be better equipped to suggest songs you might like.

• Click on the "Edit Personal Profile" link found in the "myAccount" menu located at the top-right corner of the page.
• Use the navigation boxes at the top of each page to scroll through the profile sections you want to complete.
• Fill in the desired fields, then click the "Submit" button at the bottom of each page.

Hmm. That's weird. Maybe you're just typing your username or passord wrong?

You can reset your password using the form located here, it'll send you an email containing a link , just click or copy/paste it your browser. Follow the instructions to reset it.

Periodically, certain e-mail programs or providers will automatically filter any unauthorized e-mail to a "Spam" or "Junk" folder as a security precaution. Let them know our intentions are pure (because they are!) by locating "mytouchtunes.com" in your "Spam" folder and putting us on your "Saved" list or contacting them and letting them know that you're green-lighting all messages from us.

Also if you just want to resend the confirmation email to yourself, please go to this address and type your email (or new email) to receive the confirmation message.

We hope that the condensed explanation above helped you get the picture - no pun intended - of what kinds of profiles pictures you can and can't post on myTouchTunes. If not, here's the list of do's and don'ts.

• No copyrighted images
• No text, signs or symbols
• No nudity or suggestive content
• No religious symbols
• No political symbols
• No violent or provocative content
• For security purposes, please do not include any identifying information in your Profile Picture, such as your telephone number, web site URL, etc.

Terms of Use

Like most people, we don't like rejection and we most certainly don't like being the bad guys who have to tell you that we can't post your profile picture. But on occasion, we have to do just that for a number of reasons, including copyright infringement of an image that is not your own (think the Rolling Stones logo - can't use it), use of profanity or offensive imagery or just plain bad taste. Should your profile picture not comply with any of these guidelines, an e-mail will be sent to you informing you that we cannot post the picture you have submitted, along with the specific reason.

We encourage you to be creative and express yourself with your profile picture. By abiding by our simple guidelines, you'll never have to get rejected - well by us, anyway.

For more information on picture profiles, please see the picture profile's page.

Tons of titles to choose from!

Creating your playlist is the first step but looking for music to fill it with is where things really start to rock 'n' roll! Click on your choice of search options on the left-hand side of the screen (artist, title, album or genre) and let myTouchTunes do the rest.

• To search for a song, artist or album you like, select the appropriate search field on the left-hand side menu and type in your search.
• Enter a few characters (three or more) and wait a few seconds. You should see a Quick Pick list of the most popular search results for the entered text.

Creating a playlist is fast and simple.

Ready to tune in? Create other playlists by typing any name you choose in the "Create a Playlist" box on the right-hand side of your screen. It will automatically appear just above and bingo. You've created a new playlist. Now the real fun begins!

After creating your 7th playlist, you might think one of them has disappeared. The trick is, you only see 6 playlists at a time. To see the 7th one, just scroll down or up with the top and bottom arrows on the right hand side of your list of playlists.

So your playlists are filled up and you're ready to unleash them on your next party or gathering. Just locate your nearest myTouchTunes-enabled digital jukebox, look up your personal playlists and get spinning. It doesn't get any easier than that!

So you're probably thinking, "How will I know if a jukebox is myTouchTunes-enabled?" Well, like everything else about our service, the answer is simple. Just look for the "Make Your Playlists" icon or "Login to myTouchTunes" icon at the bottom-left of the main screen. (If you don't see either of these icons, the jukebox is not myTouchTunes-enabled - yet. But we're working on bringing all of our jukeboxes up to speed soon.) When you find the icon, touch it and you will be led to a login screen, where you will be prompted to enter your username and password. Once you've logged in, the jukebox will then display your playlists.

That's it - an instant music party, styled by you…with a little help from myTouchTunes, of course. (Because we love a party too!)

Ah, we're glad you asked! Well ok, we asked for you but it's still important. First, look for one of the nearly 30,000 TouchTunes jukeboxes across America by looking for the TouchTunes logo. Then, simply find the "Make your playlists" icon at the bottom-left of the main screen. If the icon isn't there, the jukebox is not myTouchTunes enabled yet but don't fret - we're working on it and won't stop until all of our jukeboxes are myTouchTunes-enabled.

So your playlists are filled up and you're ready to unleash them on your next party or gathering. Just locate your nearest myTouchTunes-enabled digital jukebox, look up your personal playlists and get spinning. It doesn't get any easier than that!

I'm missing music!

Sometimes, we have the right to play a song in one country, but not necessarily in another. This means that even if you add a specific song to your playlist, we have to make sure that it doesn't play in any country in which it is not authorized. For example, if you live and load your playlists in the US, we may not have the right to play some of your music in Mexico, for example, and those songs which may not be played may be filtered from a jukebox in that country.

Other times, the jukebox's location setting may filter out some songs. Why, you ask? Perhaps the bartender doesn't want to hear the Macarena over and over again or maybe the owner of the establishment in which the jukebox is located wants to filter out songs with inappropriate lyrics or content.

A playlist becomes popular through the number of plays any of its songs receive in a myTouchTunes-enabled jukebox.

Why were these songs recommended to me?

Leave the searching to us! The music sleuths at TouchTunes will automatically recommend songs we think you will like based on the music contained in your playlists and the information you entered in your musical profile. We then present our suggestions to you in the "Tunes for You" feature. If you like them, go for them, if not, we'll just keep on trying!

What was that song?

A cool feature of the myTouchTunes-enabled jukebox, "Juke Plays" lets you keep track of the songs you play often or the ones you've played most recently. The lists can be used to make sure the songs you play often stay on your playlists.

Every shared playlist has a button called Favorite on its details page. Just click it to add it. Naturally, clicking Unfavorite does the opposite.

Of course. If you find a playlist you like, or think would be even better with a bit of tweaking, click the Copy button on any playlist’s details page to make it a myPlaylist. This copy of the playlist is now yours, not just a link to the original. Modify its name and song listing all you want!

Favorites are links to other people's playlists. Unless they've given you collaborative rights, you can't modify them. However, myPlaylists are your own. Edit them, delete them, share them, make them collaborative - they're yours, do whatever you want!

Once you’ve set a playlist as a Favorite, you can set it to be visible on jukeboxes when you’re logged on (and no one needs to know the great selection of tunes you’re playing on a jukebox is really someone else’s).

There is no limit to the number of Favorites you can track with a myTouchTunes account. However, you can create a maximum of 25 myPlaylists per account.

25 in total, from any combination of Favorites and myPlaylists. Your myPlaylists will always be displayed above your Favorites on a jukebox.

If you can't see one of your Favorites or myPlaylists on a jukebox, adjust its Show/Hide attribute from the Manage Playlists page. Keep in mind that you can display a maximum of 25 playlists on a jukebox.

The Manage Playlists page is a nifty area for quickly changing the attributes of all your myPlaylists. Make a myPlaylist Public (so that everyone can see them on a jukebox), or keep it Private so only you can see it when you log on to a jukebox. A playlist requires at least 5 songs to be made Public.

Again, the Manage Playlists page is the place to go. Just change the On Jukebox attribute to either "Show on jukebox" or "Hide on jukebox" so that you will see (or not see) a Favorite or myPlaylist on the jukebox when you log on.

Naturally. Just make sure the myPlaylist is set as Public, then change its Collaborative attribute to either everyone, friends only, or only me.

Think of a collaborative playlist as a punch bowl. By making a playlist collaborative, you let others spike the punch however they want (except with collaborative playlists, the list’s administer can un-spike the punch). And if you’re the one invited to join a collaborative playlist, be prepared to spike.

First, make the playlist one of your Favorites. Then, anytime you add a song to a playlist by pressing the plus symbol, you have the option of adding it to one of your Collaborative playlists.

If a playlist is collaborative, only you or the playlist’s owner could have removed it (by clicking the garbage pail icon).

Go ahead. Invite a friend. We know you've got a ton of 'em!

Insert your friends' email addresses one by one in the "Invite a Friend" box and introduce them to the myTouchTunes world. You can even attach a personal message to tell them about your favorite new tunes, your cool ready-to-go playlists or even last night's hot date... but please, spare us the details!

Tired of rocking out alone? Then get in touch with other myTouchTunes members and search for friends with our handy Friend Search. Simply enter your friend’s username or email address in the search field and presto! Instant myTouchTunes friends you can connect to and share music with!

You will find a link called “Break a Connection” just below your friend’s profile picture in your account. One click and it’s over. (Now who said breaking up was hard to do?)

Click here if you feel you:

* Are being harassed by another myTouchTunes user
* Are offended by any content posted by a user
* See an unauthorized photo of you on someone else’s profile and would like it removed

Click here if you see a copyrighted image owned by you on someone else’s profile and would like to claim it back.

mySpots map shows only participating locations. Sometimes locations prefer not to be on our map or don't have their information available. Don't be shy, ask your location to be on our map now!

Only participating locations are shown on our map. Please ask your location to complete their information. If you are a location owner please contact us using our contact form.

If the FAQ gods haven't addressed your question here, or if you want to tell us what you think of the myTouchTunes experience, contact us and we'll try to give you the personal attention you deserve. Click here to give us a shout!